Design Lessons Learned Example

One of our top posts so far this year is our post about design lessons learned in 2009.  We provided suggestions that might help you successfully complete your design project along with examples of our work.  The key tips we presented were as follows:

  1. Start from a creative brief
  2. Use multiple visuals
  3. Plan to start over at least once

At the end of the post, we showed a hint of a work in progress.  We now can say the mock-ups were from our new product hinventory.com.  You can learn more about our launch in the hinventory.com blog.  We thought we’d go through the design steps in more detail to help illustrate the tips presented above.

hinventory.com started from a real need in my own life.  I had previously gone through the painful process of cataloging everything I owned in excruciating detail. The process was time-consuming and I soon gave up maintaining the list as do most people.  Late last year, I was thinking about the simplest way to get this done when it hit me that all I really wanted was take photos and mark the significant items in the photo.

First, we wrote some specs and did a creative brief to better define the product.  I can honestly say I am addicted to the creative brief at this point.  There’s nothing like collecting your thoughts to focus what you are trying to do.  I may even start doing them for house projects or working in the garden!  The graphic below is our proof of concept piece that went with the creative brief to help define the product.

Once we understood the direction, we set about developing the product.  The first version was intended to be a working prototype or beta that we hoped to get some users testing.  The interface is presented below.  Feedback on the product confirmed the market opportunity. But…

… the interface faced some challenges.  When developing functionality you sometimes make design compromises in the name of productivity you later regret.  This interface looks like it belongs on the TV show Romper Room for those of you who remember that.  The logo and banner are straight from a 3 year old’s bedroom.  It doesn’t work, I know.

Lesson learned.  Start over.  Get some fresh eyes.  Maybe hire a graphic artist.  We did.  We used one of our favorite artists in Costa Rica and she didn’t disappoint us.

The above interface is the one we selected over the examples in our lessons learned post.  The interface is clean, intuitive and aesthetically pleasing.  Putting the content inside boxes though can lead to problems later on.  If I had to list a fourth lesson learned from last year, it would be to design for functional expansion and page growth.  We did another round of mock-ups using less restrictions on the actual page content.

We selected number 3 as the final design and then moved on to the logo.  Here are the samples we created before sending a few select ideas to our artist.  Using multiple visuals proved key for illustrating to our artist what we liked and what we did not.

We ran into one final design issue during the course of development.   Take a look at our iPhone application mock-up below and see if you notice the issue.  We created the mock-up ourselves.  We’re launching the app next month so keep your eyes and ears open.

Do you see the issue?  The problem was the markers.  They are barely visible.  The same issue existed in the Web version, but we hadn’t noticed it as much until we saw the photos on the iPhone.  Marking items is essential to both applications.  We moved to a red marker inspired by what you see on a map.  The final interface markers and all is displayed on our product page.

You can see the product yourself by signing up on hinventory.com and using the product.  We hope you do.

Cheers.

Open Mountain launches hinventory.com

We are pleased to announce the launch of our first product hinventory.comhinventory.com allows you to create an inventory of the items in your home online.  The process is as easy as taking photos of the rooms in your house and tagging items in the photos.  Read more about the product at our hinventory.com blog.

When we started Open Mountain a few years back, we recognized there were two lines of business interesting to us.  The first was the startup services business.  Founders, entrepreneurs, and companies uncover new ideas all the time.  They need cost-effective teams managed by experienced leaders to get those ideas to market.  We really like the energy of the startup and the challenge of bringing something new to fruition.

The other line of business was product development.  We’re product people.  We worked at product companies like Adobe, Ariba and Intuit before Open Mountain.  We understand the ins and outs of developing a product and working as part of a team to make that product successful.

The decision for which business to pursue first came down to practicality.  Services businesses generate revenue sooner than product companies.  Longer term, products have a better revenue growth potential, but they require capital or sweat equity to launch.  We looked at the landscape and decided that we prefer to bootstrap our company without taking money and that meant services first and products second.  If you are confronted with this same scenario, I highly suggest you read Guy Kawaski’s Art of the Start.

Fast forward to today, our services business was far more successful than we imagined.  Take a look at our client list and at just some of the companies that launched new products or technologies with us.  Working with startups and creative founders is rewarding.  Nearly all the companies we worked with are still alive and kicking today.

Now it’s time for the product side of the business.  We’re actually launching two products today.  hinventory.com is a Web site for creating a secure home inventory online.  You can read all about it on our hinventory blog.  Please check out the product and become a user.  Use the feedback form to tell us what you think.

The technology behind hinventory.com, called tagiphoto (pronounced tag.ee.photo), is a technology product that enables companies to add photo management and tagging to their integrated Web and mobile offering.  We’re doing a limited launch right now looking for early beta customers if you are interested.

This is a very exciting time for us and we hope you’ll help make our new product successful.  We’re as committed as ever to our services business and continue to sign up new clients each month.  At the end of the day, we’re all about bring new ideas to market whether they are your ideas or ours.

Enjoy!

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